Write, file and follow up a request so an office has to answer you, even when it keeps passing you from person to person.
Education on how the procedure works, not legal advice on your own case.
For anyone who has been sent from office to office without a decision, and for professionals and organizations who need documents from government.

Educator, author and speaker. Jayburtt teaches from the inside of the systems he writes about — turning years of research and lived experience into knowledge people can actually use.
Join the agenda list and you'll be told the moment it opens — founding cohorts are offered to this list first.